January 23, 2015: You’ve probably already heard about the uproar that Turbotax made this year by removing schedules C, D, E and F forms from the Deluxe versions (we first reported it here) which in essence forced millions of people to upgrade Premier or Home & Business if they wanted to file with TurboTax this year. Well, Intuit just issued an apology for their “poor execution” of the policy change and announced that all desktop customers that filed with Deluxe in 2014 (2013 tax year) and needed to upgrade to Premier or Home & Business in 2015 (for the 2014 tax year) can apply for a $25.00 refund. You’ll have up until April 20th, 2015 to make your request and will need to provide Intuit your social security number, email address and zip code to complete your request (updated January 30, 2015 – Intuit has announced a reversal to the policy change. Select customers can now upgrade to Premier or Home & Business for free and next year’s Deluxe desktop version will once again include Schedules C, D, E, and F… here’s more info).
Not. So. Fast.
Well, the refund is great but $25.00 back won’t cover the $30.00 to $40.00 extra that you’ll need to shell out this year for the upgrade. And from the looks of it, the change is here to stay. So you can expect that if you now need to use Premier or Home & Business, you’ll have to use it going forward and next year it will cost you more – much more! Plus this refund is only for a select group of existing customers so if you’re using TurboTax for the first time this year, used a different version of TurboTax, or used the online version of TurboTax last year, then you will not qualify for the refund. TurboTax Advantage users are also ineligible for this offer.
Two of the most popular alternatives to TurboTax this year is H&R Block at Home software and TaxCUT – both of which are substantially less expensive that TurboTax. Both programs let you start working on your tax return for free so you can get a feel for how it works before making your decision to switch. Plus, you will be able to import your TurboTax data from last year so that should make things a little bit easier.
Is Intuit honestly trying to make good with this refund or simply attempting to make the problem go away? Leave your thoughts below.