Updated September 18th, 2015: If you recently purchased onOne Perfect Photo Suite 9.5 or 9.0 on or after August 1st, 2015, either the full or the upgrade version, then you may be entitled to a free upgrade to ON1 Photo 10. Here are the qualification:
- Purchases from the onOne Store – If you purchased onOne Perfect Photo Suite 9.5 Premium directly at on1.com on or after August 1st, 2015, then you are eligible to receive a free upgrade to version 10.0. There is nothing you need to do extra to get your upgrade as they will automatically email all customers with the free upgrade information by the end of October after the new versions are released.
- Purchases from onOne Software resellers – If you bought Perfect Photo Suite 9 or 9.5 from an authorized reseller on or after then August 1st, 2015 then call or email ON1’s customer service team for information about receiving the free upgrade. Be sure to have a dated order receipt handy as it will be required for verification. We recommend that you do not wait and contact ON1 as soon as possible as previous releases had a limited upgrade window (you had to contact them with your request no more than 30 days after your initial purchase). The support hours in the United States are between Monday and Friday from 9:00am to 4:00pm pacific time.
Here’s the link to the full terms and conditions as posted on onesoftware.com. Remember that if you’re an existing customer who has fallen out of the free upgrade eligibility window, you will still be entitled to take advantage of the upgrade discount which let’s you pick up the Premium version for just $99.95 (all the current offers can be found on our ON1 Photo 10 coupons page).